Frequently Asked Questions
Everything you need to know about our stylish pet collections.
How do I determine the correct size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest girth, and back length to ensure the perfect fit for our apparel.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the clothing is free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if your pet needs their new outfit sooner.
Are the materials safe for pets with sensitive skin?
Absolutely. Our fashion line uses premium, hypoallergenic fabrics like organic cotton and soft knits to prevent irritation and ensure maximum comfort for your pet.
Can I wash the pet clothing in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the shape and integrity of the delicate fabrics.
Do you offer international shipping?
Yes, Pets Warehouse ships our fashion collections worldwide. International delivery times vary by location, typically ranging from 10-21 business days.